Why Follow - Up and Customer Service is so Important in a MLM business?

Why Follow - Up and Customer Service is so Important in a MLM business?:

"MLM though may seem radically different from traditional businesses, is still essentially a business model and what makes an MLM business successful are its ability to attract people to join, purchase and market its products or services in order for the business to grow. But in order to succeed in a big way, its staff must be able to provide a high level of service and assist its members in every way possible. So, for every recurring individual or members that signs up with the MLM program, it is important that the person at the top of the MLM Matrix to treat his/her members like a customer.

In 1997, when I first joined Amway, my up-line associate whom convinced me to join his team was extremely helpful, he would provide any assistance possible whenever members in his down-line required any help and this was one of the main reasons why I decided to join his team, knowing that I was in good hands and help was always just a phone call away. So we ask ourselves here, what exactly are the qualities of a successful MLM associate? It is the ability to treat your members or fellow associates like customers patronizing your business and most importantly, the ability to follow up with your down-line, to provide constant guidance and even contact your non-active"

Article Source: http://EzineArticles.com/?expert=Jonathan_Tang